Log Files
If a technical problem occurs, the relevant log files can be forwarded to our support team.
With Version 8.5 and later, the log file for the objectiF RM Client can be found in the following directory:
C:\Users\[Username]\AppData\Local\microTOOL\objectiF RM\x.x\Logs\Client\Client.log
With Version 8.4 and earlier, the log file for the Client is stored here:
C:\Users\[Username]\AppData\Local\microTOOL\Logs\Client\ClientLog.txt
The log file for the Endpoint is stored here:
C:\ProgramData\microTOOL\objectiF RM\x.x\Logs\EndpointName.log
The log file for the objectiF RM server is stored here:
C:\ProgramData\microTOOL\objectiF RM\x.x\Logs\Server.log
With Version 8.5.1 and later, the log file for license usage is stored here:
C:\ProgramData\microTOOL\objectiF RM\x.x\Logs\[Name of project]_LicenseUsage.log
The log file for the Web client can be found on the computer where the web client is installed:
C:\ProgramData\microTOOL\objectiF RM\x.x\Logs\WebService.log
The log file for the Service Manager can be found on the computer where the objectiF RM server is installed. With Version 8.5 and later, it’s stored here:
C:\Users\[Username]\AppData\Local\microTOOL\objectiF RM\x.x\Logs\ServiceManager\ServiceManager.log
With Version 8.4 and earlier, the log file is stored here:
C:\Users\[Username]\AppData\Local\microTOOL\Logs\ServiceManager\log.txt
The log file for the DatabaseUpgrader can be found on the computer where the objectiF RM server is installed. With Version 8.5 and later, it’s stored here:
C:\Users\[Username]\AppData\Local\microTOOL\objectiF RM\x.x\Logs\DatabaseUpgrader\DatabaseUpgrader.log
With Version 8.4 and earlier, the log file is stored here:
C:\Users\[Username]\AppData\Local\microTOOL\Logs\DatabaseUpgrader\log.txt
The log file for the FullTextSearchManager can be found on the computer where the objectiF RM server is installed. The directory is here:
C:\Users\[Username]\AppData\Local\microTOOL\Logs\FullTextSearchManager\log.txt
The log file for the DatabaseCleanUp can be found on the computer where the objectiF RM server is installed. The directory is here:
C:\Users\[Username]\AppData\Local\microTOOL\objectiF RM\x.x\Logs\DatabaseCleanUp\DatabaseCleanUp.log