Version 7.0 and higher
View for ‘Messenger’
Open the view:
- By clicking on the Messenger icon in the menu bar. The Messenger icon is next to the one for the Backstage Menu.
The View
The view is divided into two parts: On the left, you will see a list of the individual and group chats you are part of. On the right-hand side, you will see the chat history of whatever chat is currently selected. Messages from the current user are displayed in green, and messages from the other chat participants in white.
 |
With this button, you create a chat with another individual user. Upon clicking this button, a selection dialog will open where you can select the other user with whom you want to start a chat. |
 |
With this button, you create a group chat for which you have to add at least one user. Upon clicking this button, a selection dialog will open where you can select the other users with whom you want to start a chat. |
 |
This icon signifies that a chat is a group chat. Via its context menu, you can find commands to start a video conference, to add or remove more users and to leave the group. This icon can be changed to a custom image when creating a group chat. |
 |
This icon signifies that the chat is a one-on-one chat. Via its context menu, you will find commands to start a video conference and to leave the chat. The icon displays the other user’s initials. |
 |
Unread messages are displayed in red. The number of unread messages is also displayed next to the chat icon. As soon as the chat is selected, the text colour of the message turns black again. |
 |
The green dot signifies that at least one user of the chat group is logged in to the system. If you move the mouse over the icon, a tooltip displays which other users are also logged in. In the Service Manager in the SignalR tab, this feature can be disabled via the Show Online Status option. |
 |
Use this button to start a video conference. The following icon will be displayed in the chat for the duration of the video conference:  |
 |
Use this button to send messages. |
 |
With this button, you can create a link to an element and send it as an attachment with the text message. Click the button and select an element from the system in the dialog that opens. The name of the element is displayed in blue under the message. If you want to remove the link, click on the blue X next to it. |
 |
With this button, you collapse the chat panel so only chat icons are on display. Re-click the button to expand the panel again. |
 |
(Version 7.2 and later) This is the icon for system notifications. |
 |
System notifications for an element are only received if one of the My notifications commands is activated in the context menu of that element or a new version of that element has been created. |